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Your Account, Your Data, Your Control

When you open an account with kw 303, your personal information and account activity are protected under our standard security practices.

Data handling transparencyAccount security practicesContact and request channelsWithdrawal verification stepsDevice and session management
Explore the Lobby Read FAQ
kw 303 Your Account, Your Data, Your Control
REACH OUR TEAM

How to Contact Us About Legal Matters

Live Chat Support Open live chat from the lobby or account settings to ask about your data…
Email for Formal Requests Send formal data-access requests, deletion requests or privacy concerns to our support address.
Account Settings – Preferences Update your contact information, notification settings and session security directly in your account.
SECURITY AND TRANSPARENCY

Data Security, Cookies and Your Account Control

Encryption and Payment Security

All deposits and withdrawals are encrypted end-to-end. Payment processors handle DANA, OVO, GoPay and QRIS transactions; we do not store…

Session and Cookie Management

We use cookies to keep you logged in, remember your preferences and detect suspicious login attempts.

Data Retention and Deletion

Account data is kept as long as your account is active and for the retention period required by local law.

Account Verification and Withdrawals

We verify your identity before your first withdrawal. You'll need to confirm your payment method, upload an ID photo and…

Logout and Device Control

You can log out from any device immediately using the logout button in your account menu.

Report Unauthorized Access

If you suspect your account has been accessed without your permission, change your password immediately and contact our support team…

Your Legal and Privacy Questions

Yes. Open a data-access request through our support team via live chat or email, and include your account username. We'll provide a complete record of what we store about you — name, email, phone, payment history, betting records and device information — within 7 business days.

We retain records for the period required by local law, typically 6–7 years for financial transactions. If a withdrawal verification or dispute is ongoing, we keep related data until it's resolved. You can request earlier deletion where local law permits.

We never store your wallet credentials or card numbers. Payment processors handle the transaction securely. We store only a transaction reference and your account ID linked to that payment method, so future withdrawals go back to the correct account.

Anyone with your username and password can log in. We recommend a strong, unique password. You can add extra security by reviewing your device list in account settings and logging out old sessions. Report unauthorized access immediately to our support team.

Public networks and shared devices carry risk. Always log out when finished, especially on shared computers. On public WiFi, we encrypt your connection, but anyone with access to your device could view your open account. Log out and clear cookies after each session for maximum security.

Send a formal deletion request to our support team via email, including your account username and specific data you want removed. We will delete data where local law permits, though some records may be kept for legal or dispute-resolution reasons.

We do not share your personal data with marketing partners, advertisers or other third parties. We share only what is necessary with payment processors to verify deposits and process withdrawals. We never sell your data.

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