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How We Protect Your Privacy

When you open an account on kw 303, your personal and payment information stays encrypted and secure.

Encrypted account accessLocal payment securityClear data retention rules
kw 303 How We Protect Your Privacy
REACH OUR TEAM

Contact Us About Your Privacy

If you have questions about how we handle your data, want to update your personal information, or need to request what information we hold on file…

Email Send your privacy request to [email protected]. Include your account username and the specific information…
Live Chat Open your account and tap the chat icon in the lobby footer.
Account Settings Visit Settings > Privacy in your dashboard to view your stored data, update contact…
HOW WE KEEP YOU SAFE

Data Security and Your Account

Your account password is hashed and never stored in plain text; your payment details are tokenized so we never see your full card or bank details.

Password Protection

We hash all passwords with industry-standard encryption. Never share your password, and use a unique phrase with numbers and symbols.

Payment Tokenization

When you deposit via DANA, OVO, GoPay or QRIS, we store a secure token, not your actual account details.

Session Encryption

Every connection to kw 303 uses TLS encryption. Your browser shows a padlock icon; if you see a warning, stop…

Withdrawal Verification

Before we send funds back to your DANA, OVO, GoPay or QRIS account, we verify your identity and confirm the…

Login History

Check your account's Login Activity page to see when and from which device you accessed kw 303.

Data Deletion Requests

You can request that we delete your account and associated data after your final withdrawal.

Privacy Policy FAQs

We collect your full name, email address, phone number, date of birth and address to verify your identity and comply with local regulations. During your first deposit via DANA, OVO, GoPay or QRIS, we also record the payment account linked to you. This information is required to process withdrawals and prevent fraud on your account.

After you request account closure, we retain your encrypted data for as long as local law requires—typically 3 to 7 years for transaction records and dispute resolution. You can request early deletion of non-essential data; depends on local law for what we're required to keep. Contact [email protected] with your deletion request and we'll confirm our timeline.

We share only the minimum information needed with payment processors (DANA, OVO, GoPay, QRIS operators), our payment gateway, and our hosting provider. We never sell your data to advertisers or marketing companies. Support staff see your account details only to help resolve issues or verify your identity for withdrawals.

Yes. Log into your account and go to Settings > Privacy > View My Data, or email [email protected] with your request. We'll send you a complete list of all personal and payment information we store within three business days. You can also request corrections to any outdated details at the same time.

We never store your actual DANA, OVO, GoPay or QRIS account credentials. When you deposit, the payment processor tokenizes your details and we store only a secure reference token. All data in transit is encrypted with TLS; all data at rest is encrypted on our servers. Withdrawal requests are verified against your original deposit method before funds leave our system.

If you notice suspicious activity, change your password immediately and contact our support team via live chat or email. We can review your login history, freeze your account, and investigate unauthorized withdrawals within minutes. If your payment method was exposed, alert your bank or DANA, OVO, GoPay, QRIS provider as well so they can block fraudulent charges.

We use cookies to keep you logged in and remember your account preferences—this is essential to run the platform. We do not sell your browsing data. You can disable non-essential cookies in your browser settings; this may affect some features like remembering your last game or preferred language. See our full Cookie Policy on this site for details.